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Contact Avon and Cotswold Roofing Company Limited
Avon & Cotswold Roofing Company Ltd.
85 St. Mary's Road,
Stratford Upon Avon, Warwickshire. CV37 6TL E-mail: avonandcotswold@icloud.com Landline: 01789 550 247 Mobile: 07788 117525
Regulatory Information Avon & Cotswold Roofing Company Ltd are Registered in England
COMPLAINTS POLICY We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Our Procedure Either call us on 01789 550 247 or write to us at the address listed above or email us avonandcotswold@icloud.com We aim to respond within 14 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised. We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/ |
| © Avon & Cotswold Roofing Compnay Limited |
